Q&A for Hely Weber Basic Knee Sleeve #24100, 24105 & 3605
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DME-Direct is a Hely Weber Authorized Dealer Site
Hely Weber believes that the best way for you to select and purchase a Hely Weber product is at one of its authorized online stores of which DME-Direct is one. Only in these stores can you be sure to find the latest Hely Weber collection and ensure you are getting a genuine Hely Weber product with the manufacturer's full warranty.
Hely Weber therefore recommends that you do not purchase a Hely Weber item through any website, unless it is an authorized Hely Weber dealer.
We are a Hely Weber Authorized Dealer and can assure you a safe and pleasant shopping experience here at our website as if you were at our wholesale distribution premises in Valencia, California.
Some non-authorized sites sell counterfeit, second-hand merchandise, and/or products containing old fabrics, glues, and resins that do not perform as intended, and are therefore, not eligible for care under the Hely Weber warranty. Others do not offer the original Hely Weber warranty, nor do they offer any after-sales service of any kind.
Hely Weber takes great care to ensure that all Hely Weber authorized dealers offer you the very best products and service. Please take advantage of the peace of mind that only they can offer to Hely Weber purchasers.